ContactPoint
A contact point—for example, a Customer Complaints department.
Subclass of:
StructuredValue
More specific types:
PostalAddress
Properties from ContactPoint
| Property | Expected Type | Description |
|---|---|---|
| areaServed | AdministrativeArea, Place, GeoShape, Text | The geographic area where a service or offered item is provided. |
| availableLanguage | Text, Language | A language someone may use with or at the item, service or place. Please use one of the language codes from the IETF BCP 47 standard. See also inLanguage. |
| contactOption | ContactPointOption | An option available on this contact point (e.g. a toll-free number or support for hearing-impaired callers). |
| contactType | Text | A person or organization can have different contact points, for different purposes. For example, a sales contact point, a PR contact point and so on. This property is used to specify the kind of contact point. |
| Text | Email address. | |
| faxNumber | Text | The fax number. |
| hoursAvailable | OpeningHoursSpecification | The hours during which this service or contact is available. |
| productSupported | Text, Product | The product or service this support contact point is related to (such as product support for a particular product line). This can be a specific product or product line (e.g. "iPhone") or a general category of products or services (e.g. "smartphones"). |
| serviceArea | Place, AdministrativeArea, GeoShape | The geographic area where the service is provided. |
| telephone | Text | The telephone number. |
Properties from Thing
| Property | Expected Type | Description |
|---|---|---|
| additionalType | Text, URL | An additional type for the item, typically used for adding more specific types from external vocabularies in microdata syntax. This is a relationship between something and a class that the thing is in. Typically the value is a URI-identified RDF class, and in this case corresponds to the use of rdf:type in RDF. Text values can be used sparingly, for cases where useful information can be added without their being an appropriate schema to reference. In the case of text values, the class label should follow the schema.org style guide. |
| alternateName | Text | An alias for the item. |
| description | TextObject, Text | A description of the item. |
| disambiguatingDescription | Text | A sub property of description. A short description of the item used to disambiguate from other, similar items. Information from other properties (in particular, name) may be necessary for the description to be useful for disambiguation. |
| identifier | PropertyValue, URL, Text | The identifier property represents any kind of identifier for any kind of Thing, such as ISBNs, GTIN codes, UUIDs etc. Schema.org provides dedicated properties for representing many of these, either as textual strings or as URL (URI) links. See background notes for more details. |
| image | ImageObject, URL | An image of the item. This can be a URL or a fully described ImageObject. |
| mainEntityOfPage | URL, CreativeWork | Indicates a page (or other CreativeWork) for which this thing is the main entity being described. See background notes for details. |
| name | Text | The name of the item. |
| potentialAction | Action | Indicates a potential Action, which describes an idealized action in which this thing would play an 'object' role. |
| sameAs | URL | URL of a reference Web page that unambiguously indicates the item's identity. E.g. the URL of the item's Wikipedia page, Wikidata entry, or official website. |
| subjectOf | CreativeWork, Event | A CreativeWork or Event about this Thing. |
| url | URL | URL of the item. |
Instances of ContactPoint may appear as a value for the following properties
| Property | On Types | Description |
|---|---|---|
| ccRecipient | Message | A sub property of recipient. The recipient copied on a message. |
| contactPoint | Organization, Person, HealthInsurancePlan | A contact point for a person or organization. |
| contactPoints | Person, Organization | A contact point for a person or organization. |
| grantee | DigitalDocumentPermission | The person, organization, contact point, or audience that has been granted this permission. |
| homeLocation | Person | A contact location for a person's residence. |
| recipient | Message, AuthorizeAction, PayAction, TipAction, ReturnAction, SendAction, DonateAction, CommunicateAction, GiveAction | A sub property of participant. The participant who is at the receiving end of the action. |
| serviceSmsNumber | ServiceChannel | The number to access the service by text message. |
| workLocation | Person | A contact location for a person's place of work. |